RL Rattray - Bespoke work tracking system development

RL Rattray is Perthshire’s trusted expert in plumbing and heating. Based in Scone, they’ve built a reputation for delivering a top-notch service, whether it’s a large or small project, RL Rattray ensures every job is handled with precision and care.  

From fixing household leaks to designing sophisticated heating systems, their team combines experience with innovation to keep homes and businesses running smoothly.

RL Rattray wanted to make the day-to-day running of their business much more efficient. They were using lots of spreadsheets to track work along with paper forms and constant WhatsApp messages to their team members during the working day.  

They approached Inspire with the goal of bringing all these processes online into a new centralised system that could be securely accessed anywhere, anytime. By taking this step, RL Rattray aimed to significantly reduce wasted time and resources, improving their overall efficiency and saving them money. 

Key requirements

Develop a bespoke web-based software application that would digitise their processes and automate data tracking and reporting to this end.